1. Who we are
Teachroot Studio provides training and resources for building online schools. Our contact email is [email protected] and our phone is +1 (415) 429-0184.
2. Data we collect
We collect information you provide (such as name, email, messages), transactional data related to purchases, and limited usage data (device, pages viewed) to improve our service. We do not collect sensitive categories of data.
3. How we use data
- Provide and personalize courses and support
- Process payments and fulfill orders
- Send service notices and relevant updates
- Maintain security, prevent abuse, and comply with law
4. Cookies & tracking
We use essential cookies for authentication and preferences, and optional analytics cookies to understand aggregate usage. You can opt out through the cookie banner and your browser settings.
5. Legal bases
Where applicable, we rely on consent, contract necessity, and legitimate interests to process personal data.
6. Sharing & transfers
We share data with service providers who help us operate our website (e.g., payment processors, analytics). They access data only to perform services on our behalf under contractual safeguards. We do not sell personal data.
7. Retention
We retain personal data for as long as necessary to provide services, resolve disputes, and meet legal obligations. When no longer needed, we delete or anonymize data.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data. Contact us to exercise these rights. We may need to verify your identity.
9. Security
We use technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Children
Our services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child provided us data, contact us to remove it.
11. Changes
We may update this policy. Significant changes will be announced on this page with a new “Last updated” date.
12. Contact
Email [email protected] or call +1 (415) 429-0184. For postal requests, please contact us via email for the current mailing address.